SMS Terms

SMS program

Businesses may use ReppyLoop Growth to send SMS follow-ups only to customers who opted in. ReppyLoop blocks SMS when the customer is not opted in, but the business is responsible for collecting and proving consent.

Message types

• Rebooking reminders.
• Empty-slot texts.
• Win-back texts.
• Reschedule texts.
• Review-related links if implemented by the business.

Frequency and charges

Message frequency may vary based on the business's follow-up settings and customer activity. Message and data rates may apply.

Opt-out and help

• Reply STOP to opt out.
• Reply START to opt back in if supported.
• Reply HELP for help if supported, or contact support@thereppy.com.

Consent and list quality

Businesses must not use ReppyLoop SMS for spam, purchased lists, scraped lists, or customers who did not opt in. SMS delivery uses Twilio or another messaging provider and is not guaranteed.

Sample opt-in language

By providing your phone number, you agree to receive appointment, rebooking, and customer follow-up text messages from [Business Name]. Message and data rates may apply. Reply STOP to opt out.